TicketRX Wants To Help Streamline The Legal Process For Ticketed Drivers
Photo Credit: LAWRENCE, KS - NOVEMBER 23: at Memorial Stadium on November 23, 2018 in Lawrence, Kansas. (Photo by Ed Zurga/Getty Images) *** Local Caption ***

TicketRX Wants To Help Streamline The Legal Process For Ticketed Drivers

No one wants to get pulled over while they’re on the clock, but for commercial drivers, getting a ticket could mean big trouble for their licenses.

TicketRX, a platform that works to keep drivers out of court, just got acquired by Multi Service Technology Solutions (MSTS). TicketRX will now function under the MSTS subsidiary Open Road Drivers Plan — formerly known as ORDP — to make tickets a lot less stressful for drivers and their spouses.

TicketRX founder Bryan Shannon tells Afrotech that his company’s technology will give ORDP a “facelift” so that ORDP powered by TicketRX can function.

“This will ultimately revolutionize the way traffic tickets and compliance-related issues in the CDL industry are handled on a massive scale,” Shannon told AfroTech.

Open Road Drivers Plan used to be a legal service provider before taking over TicketRX, and ticketed drivers could call the company’s customer service line to find local lawyers to handle their cases.

TicketRX provided a similar service; however, users could take a picture of their ticket to get paired with a local attorney. Now the two companies have combined their methodologies. ORDP powered by TicketRX now uses artificial intelligence and other automation tools to match ticketed drivers with lawyers who will get tickets dismissed or reduced to infractions.

TicketRX’s first product was a chatbot that processes drivers’ information and pairs them with attorneys in the region. Lawyers subscribed to the platform would receive notifications about clients who need their services.

ORDP will cover all of the legal fees when drivers get citations or other tickets while on the road. Commercial and owner-operators can utilize the platform to find local attorneys.

ORDP costs $38.95 a month. The membership also covers spouses and provides other family benefits for travel expenses. ORDP offers other perks including bonding services for members and their spouses and drivers’ rewards for safe habits on the road.

Shannon, the founder and CEO of TicketRX now serves as the managing director for ORDP powered by TicketRX.