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We’ve all left a grocery store and saw someone pushing a shopping cart. One group pushes the shopping cart into cart corrals or marches over to the store employee who is collecting carts in the area. The other group pushes the shopping cart far enough away from them to be able to back their car out of the parking space and drive away. The latter group couldn’t care less whether the wind moves that cart along, denting someone else’s car, running over someone’s foot or causing a car accident by an unsuspecting driver. They’ve gotten what they needed, and they’re going about their day. In their mind, it’s the store employee’s problem to fix the shopping cart havoc. Observers watching this person are often participating in the shopping cart theory , judging those who don’t return carts as vigilantes who don’t care about others. How Does The Shopping Cart Theory Relate To A Business Owner Or Employee? The shopping cart theory is often brought up with the phrase, “If no one was looking.”...
In case you didn’t get the memo yet, leadership is no longer about your position. Leadership is about your ability to serve. Whether your ultimate goal is to reach more customers or become known as the most innovative company in the world, your success as a leader depends on a team. So how are you serving your employees? Are Your Actions Aligned With Your Vision? Regardless of your role, every day when you show up for work, you have one thing in common with all employees: working towards your company vision. Like John C. Maxwell once said, “People buy into the leader before they buy into the vision.” As a leader, sometimes your presence and behavior are counterproductive to the company vision. From the energy people feel you bring into the room to the quality of resources employees have on hand to do their job — it can affect an employee’s ability to work towards achieving the company vision. Regularly asking your team for feedback allows you to strengthen your presence as a leader,...