More Amazon Prime customers will receive additional payments from a 2025 settlement.
As AFROTECH™ previously reported, Amazon settled a lawsuit with the Federal Trade Commission (FTC) in September 2025 for $2.5 billion ($1 billion civil penalty and $1.5 billion in refunds). The lawsuit alleged the company enrolled millions of users in Prime subscriptions without their consent and made it difficult to cancel.
The FTC claims Amazon violated the Restore Online Shoppers’ Confidence Act, although Amazon did not admit wrongdoing. The settlement required the company to address its Prime enrollment and cancellation practices and led to nearly 35 million customer receiving refunds, according to AFROTECH™.
“The evidence showed that Amazon used sophisticated subscription traps designed to manipulate consumers into enrolling in Prime, and then made it exceedingly hard for consumers to end their subscription,” FTC Chairman Andrew N. Ferguson said in the news release. “Today, we are putting billions of dollars back into Americans’ pockets, and making sure Amazon never does this again. The Trump-Vance FTC is committed to fighting back when companies try to cheat ordinary Americans out of their hard-earned pay.”
In September 2026, the FTC announced that payments would be distributed faster and extended to more Amazon class members. Payments increased from up to $51 to now $200, and eligible customers will receive payments automatically. The updated payment arrangement will cover additional customers who used 11 to 20 Prime benefits in one year.
The revision became possible after a federal court approved a joint motion filed by the FTC and Amazon, according to the press release.
“The revised order will ensure more consumers who were harmed by Amazon’s deceptive enrollment and cancellation practices benefit from the FTC’s historic settlement,” said Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, in a press release. “This action underscores the FTC’s commitment to ensuring companies return money to consumers harmed by unlawful and deceptive business practices.”
As of September, Amazon has distributed more than $845 million in payments.

