To enhance customer experience and program execution, Black & Veatch just announced digital strategist and technology leader, Irvin Bishop, Jr., as their Chief Information Officer (CIO), in a press release.
The move comes as the company works to increase focus on analytics, robust customer experience programs, digital transformation, and the acceleration of distributed projects, workforces, and assets.
“Irvin has a strong record of driving innovation to effectively implement digital transformation, improve the customer experience and deliver bottom-line performance in emerging companies as well as within the world’s leading brands,” said Black & Veatch CEO, Steve Edwards, according to the release. “His focus on transformative technologies enabled some of the world’s most recognized brands to strengthen relationships with clients, partners, and consumers, and will be critical to supporting Black & Veatch’s global growth strategies.”
Bringing with him a unique blend of technology and marketing expertise, and proven ability to drive innovation within both start-up and Fortune 500 corporate environments, we're proud to welcome Irvin Bishop, Jr. to the team as CIO. Learn more: https://t.co/g9ckOvgLEL pic.twitter.com/lqsgNjV18H
— Black_Veatch (@Black_Veatch) August 24, 2020
As a leader in digital transformation strategies and automation, Bishop is set to lead the Information Technology (IT) services team to continue to provide the company’s global workforce with the technologies and tools needed to offer not only services to clients, but world-class solutions as well.
Bishop will bring a unique blend of marketing expertise and technology to the company and has been a proven innovator in the development and execution of digital transformation strategies and client experience.
As the former Executive Vice President of Digital & Strategic Planning at Young Living Essential Oils, Bishop led a digital transformation of the company. He also took the lead on award-winning innovation programs for companies such as AT&T and Coca-Cola.
He earned a Bachelor of Science in Computer Science from Alabama A&M University prior to earning a Master of Science in Marketing from Georgia State University. Bishop also holds Master’s Certifications in Project Management and Brand & Customer Management, as well as a Project Management Professional (PMP) Certification from the Project Management Institute.
“I look forward to immersing myself in the business, focusing on the customer, and collaborating with our business leaders and partners. This will be key to our success as we leverage digital to deliver a differentiated customer experience to help transform and grow the business,” Bishop said in the press release. “There are few companies that have the global reach and experience in critical human infrastructure services as Black & Veatch.”
During 2020, Black & Veatch ranked No. 3 in “Top 500 Telecommunications by Engineering News-Record,” according to their website.
Congratulations to Irvin Bishop, Jr. on the new role of CIO for Black & Veatch.