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After a Wave of Criticism, TripAdvisor Now Has a Tool That Flags Sexual Assault Allegations In Reviews

Sorting out vacations and other travel plans can be a major pain. Online sites like TripAdvisor are meant to make the process easier, but a 2017 report revealed that the company removed reviews detailing robbery, rape, and sexual assault. The posts were either “determined inappropriate by the TripAdvisor community” or removed by staff for being “off topic” or not “family friendly.” Not too long after , the Federal Trade Commission began looking into TripAdvisor’s business practices. Now, it seems the company is trying to redeem itself. On Tuesday, TripAdvisor’s Core Experience President Lindsay Nelson announced two new safety features that will be added to the site: “The need for better access to safety information while traveling has never been greater…Often, something tragic must happen in order to engage in a dialogue about traveller safety, which by then is far too late…As part of our commitment to provide travellers with better access to critical safety information, TripAdvisor...

Vanessa Taylor

May 15, 2019