Gideon Ebose And Chidi Williams Raise $2.1M In Pre-Seed Round For Their AI-Powered Financial Services Agent

An AI-powered platform that protects fintech organizations and banks has raised new funding.

Engineers Gideon Ebose and Chidi Williams are the founders of Rulebase. According to the company’s LinkedIn profile, the platform uses an AI agent called “Coworker” to tackle account takeovers, impersonations, and phishing attacks, and automate fraud investigations and workflows. TechCrunch reports that Rulebase’s AI agent can also do the heavy lifting for support tickets and resolve disputes. In some cases, the platform has reduced escalations by up to 30%

Rulebase also helps with quality assurance, regulatory compliance, and signal responses on platforms, including Zendesk, Jira, and Slack, per TechCrunch.

“We automate workflows that start with a customer interaction, areas we’re already great at handling end-to-end,” Ebose told TechCrunch.

“While much of that is QA, compliance, and disputes tied to customer calls and messages, long-term our goal is to take on as many manual back-office tasks as possible by pulling these fragmented steps and tabs into one coordinated workflow,” he continued.

Williams added:

“We’re in a moment where small teams can deliver more value, more quickly, than ever before, so limiting yourself to ‘X for Y’ or a narrow vertical feels like a missed opportunity. With AI, it feels obvious that you have to go after something massive. Anything less than the most ambitious version of your idea likely won’t cut it.”

Ebose, who serves as CEO, and Williams have developed other AI solutions based on their observations of back-office operations at institutions like Microsoft and Goldman Sachs. However, Rulebase is what has stuck. In September, the company announced that it raised $2.1 million in a pre-seed round led by Bowery Capital, TechCrunch reports. Y Combinator, Commerce Ventures, Transpose Platform VC, and angel investors participated in the round, the outlet notes.

The funds will support engineering and innovation for the platform’s AI Coworker, according to the outlet. The company — which TechCrunch reports is seeing “double-digit” month-over-month revenue — will continue to target business banks, neobanks, and card issuers in Africa, Europe, and the U.S., and may explore insurance in the future.