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Toys R Us

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Toys “R” Us Video Surveillance Sparks Controversy

The return of Toys “R” Us has been heralded by many. However, the praise falls short when it comes to the former toy giant’s new video surveillance, which some say, targets children. In its new incarnation, Toys “R” has partnered with tech startup bt8a and analytics expert Retail Next to obtain information about its customers. The system’s ability to track the movement of shoppers to better understand their interests and cater to them is considered problematic, as many Toys “R” Us customers are minors, and there are laws in place to protect their privacy. As noted in a recent WIRED article, “ Collecting information on kids is a highly sensitive issue, and US law carves out various additional protections or restrictions when it comes to minors .” In addition, informed parental consent is generally required. A spokesperson for RetailNext has indicated that personal data of children is not obtained intentionally or retained, and that height parameters help ensure that children are not...

Dec 13, 2019

Toys R Us Owners Are Making A Fund For Former Employees

The world said goodbye to Toys “R” Us earlier this year as the company closed its remaining stores in the U.S. The closures resulted in more than 33,000 layoffs and numerous building vacancies. Toys “R” Us owners Bain Capital and KKR are planning to create a $20 million severance fund to assist the toy company’s former employees.  Toys “R” Us employees are owed a total of $75 million in combined severance payments. Toys “R” Us fell victim to the rise of e-commerce and increased popularity in online shopping. The company was not able to keep up with Amazon and Walmart, which began dominating the online retail space. Toys “R” Us filed for bankruptcy in 2015. In July, 19 members of Congress sent a letter to KKR inquiring about the role it played in Toy “R” Us’ bankruptcy. In a response letter KKR said it wanted to help laid-off workers. The store’s former employees in New Jersey, North Carolina, Oregon, Texas, Virginia, Arizona and Minnesota have started lobbying for partners of Toys...

Oct 1, 2018