TechCrunch

Forethought Raises $17M From Investors Like Diddy With New Approach to Automated Customer Service
Forethought Raises $17M From Investors Like Diddy With New Approach to Automated Customer Service

Tired of yelling for a representative when chatting with bots when you call in for customer service at your favorite companies? This CEO is working to change that. Deon Nicholas, CEO of Forethought, says that his three-year-old startup is built differently. For his company, he uses artificial...