Instacart Shopper Sparks Controversy On TikTok Following Excessive Demands
Photo Credit: Violetta Le'Mone

Instacart Shopper Sparks Controversy On TikTok Following Excessive Demands

A recent TikTok video had users in a frenzy over one customer’s tedious Instacart demand.

According to a screenshot posted by TikTok user Violetta Le’Mone (@_instaqueen_), one Instacart customer posted a series of commands to be followed by a shopper. The screenshot listed requirements such as a mandatory image of cooling bags prior to shopping, banning the shopper from batching the order, and live updates by the shopper throughout the grocery spree.

“Please send me a photo of your insulated cooling bags in your shopping cart IMMEDIATELY before shopping otherwise I will call Instacart promptly and cancel this order to reschedule with a different shopper. If you don’t have the insulated cooling bags or enough of them to keep my food items temperature-controlled, or you do not have the insulated cooling bags, but only plan on using them during delivery then DON’T PICK UP MY ORDER,” the note read.

Violetta Le’Mone added she did not pick up this order. Since the video’s initial posting on January 22, 2022, it has generated over 100,000 views and mixed reactions from TikTok users.

@_instaqueen_ I’d cancel this order IMMEDIATELY 😭 #bagchasersclub #shook #instacart #instashopper #customersbelike #instacartshopper #blacktiktok #fyp ♬ original sound – Violetta Le’Mone

TikTok Users Share Mixed Reactions

TikTok user @dragongurrl wrote, “I wouldn’t take the order. I feel like she’s just going to text nonstop and not allow the shopper to do their job.”

“TikTok user @letscookdinnertonight wrote, “The note is excessive BUT I get her frustration because shopper in NYC brought me spoiled meat and wrong items many times and they never answer msgs.”

TikTok user @fnlwyr wrote, “I am disabled and I love Instacart! I’m not able to shop. I only ever ask the driver to put the order inside my door & tip well. This is too much!”

Most TikTok users agreed the note was uncalled for and hope the customer left a tip.