Some Bank of America members are in a frenzy due to allegedly missing funds in their accounts.
“So, I woke up to find hella Zelle deposits missing from my Bank of America account. When I called customer service they said ‘due to extenuating circumstances we cannot take your call’ and the phone hung up,” writer Gennette Cordova tweeted.
So, I woke up to find hella Zelle deposits missing from my Bank of America account. When I called customer service they said “due to extenuating circumstances we cannot take your call” and the phone hung up.
— GNCordova (@GNCordova) January 18, 2023
Customers took to Twitter to express what an inconvenience this has been for them.
There’s a Bank of America issue where zelle transfers after 1/9 arent being reflected in the balances of ur bank account. I almost lost my mind when I saw $2,000 was missing from my account.
Not accepting calls because of “extenuating circumstances” is insane. CALL ME!!!
— Greggie Murphy (@gregNEVERchills) January 18, 2023
“Zelle transactions made between January 14 and January 17 may be delayed in occurring and posting to accounts as requested,” a message from Bank of America read, according to Bleeping Computer. “Transfers will be completed and will appear in your account activity and balances as soon as possible. We apologize for any delay or inconvenience.”