Charles is Senior Director and Global Head of the Customer Advocacy Program at Infor. He is responsible for cultivating relationships and building partnerships with Infor’s top customers to catalogue and quantify the business value that they have achieved using a wide range of Infor solutions. Prior to joining Infor, Charles had an extensive career in government, having worked at the federal, state and local levels on a variety of policy and operational issues, and in corporate law at a prominent New York-based firm. He graduated from Williams College and Harvard Law School, and served as law clerk to a federal judge. Outside of work, Charles serves as a Trustee of the Andrew Goodman Foundation, and is a member of the Harvard Business School Alumni Angels of Greater New York and the Strategic Planning Committee for his daughters’ school. He is married to another life-long New Yorker, and is the proud father of two daughters.